Hi, my name's Phil Newton and as a business owner how many people do you know in business (or in life) that will give you fourteen chances to get it right?
This is why being able to resolve a dispute quickly and effectively will not only keep your reputation intact but can also improve the morale of your workforce.
With the recent case of Mohamud v WM Morrison Supermarkets plc being upheld in court you can be vicarious liable for the actions of your employees. By doing a conflict resolution course you are not only doing your due diligence by having a paper trail but you can help to reduce the risk of employment tribunals and further legal action.
With the whole, "where there's a blame, there's a claim" culture that we know live in, ask yourself, how far will you go to protect your reputation and the health, safety and welfare or your staff, visitors and service users?
I want to ensure that you have people queuing at the doors who want to work for or do business with you because they know how awesome you are, and being able to manage conflict effectively is just one way to achieve this.
So let me help you become even greater by allowing me to share my knowledge with you.