01229 813989 / connect@ijjauk.com
01229 813989 / connect@ijjauk.com
Full Terms and Conditions
Full Terms and Conditions
IJJA Training Solutions standard terms and conditions for supply of training services
During the continuance of the Agreement into which this document is incorporated (the 'Agreement'), IJJA Training Solutions shall supply and the Purchaser shall purchase subject to these IJJA Training Solutions Training Supply Terms. Definitions in the Agreement (which Agreement includes any schedule and/or any appendix thereto) shall also apply in these IJJA Training Solutions Training Supply Terms. In the event of any conflict between these IJJA Training Solutions Training Supply Terms and the terms of the Agreement, the terms of the Agreement shall take precedence.  

Throughout these terms the references of "we", "our", "ourselves" and "us" refers to IJJA Training Solutions.
1. Supplies, Specifications & Prices
1.1 The Services, the Specifications, and the related Prices will be agreed with the purchaser and emailed to be signed prior to any invoice being sent.
2. Orders
2.1 No terms or conditions endorsed on a Purchaser's order, specification, or similar document will form part of the contract between the parties. By placing an order, the Purchaser acknowledges the applicability of the our Training Supply Terms.

2.2 We and the Purchaser shall agree times and places for the performance of Services which shall be confirmed in writing by ourselves.

2.3 Failure to notify of any delay shall not on its own entitle the Purchaser to terminate the contract or withhold payment against our invoice. Unless otherwise agreed in writing with ourselves, the Purchaser shall not be entitled to cancel any order for Services once the first performance of the Services has been performed by us.

2.4 Purchasers may be asked to make payment in advance for Services against our pro-forma invoice or provide a suitable credit reference or such other proof of creditworthiness as we may require at its sole discretion before supply.
3. Eligibility For & Outcome of Training Courses
3.1 It is the Purchaser's (employer's) responsibility to ensure that students are free from any condition which would affect their capability to undertake their chosen course, and that they have the aptitude to cope with an intensive course of study. We welcomes students with disabilities but it remains their employer's responsibility to ensure that they are appropriately supported in their workplace. We should be provided in advance (and for setting up purposes) notification of any assistance that a student is likely to need during the running of a course. If we decides that a student has not achieved the learning outcomes of the course and/or the assessment standard (ie. they are referred), then they will subsequently be offered a free reassessment. Any further training or coaching over and above that provided on the course may be charged for.

3.2. For the purpose of First Aid Courses, anyone attending a requalification course  must present a valid First aid certificate.

3.3. The Purchaser (the employer) acknowledges that if a Student arrives late for a course or is absent from any session, we reserve the right to refuse to accept the Student for training, if it decides in its sole discretion that the student will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable. To conform with Health & Safety Executive (HSE) requirements for statutory certificates, attendance at all sessions is mandatory.
4. Terms of Payment
4.1 Unless subject to separate agreed arrangements, the Purchaser shall pay us within 30 days of the date of our invoice or 7 days prior to a training course commencing (whichever comes sooner). If the Purchaser fails to make payment on the due date, we shall be entitled to charge the Purchaser interest at the annual rate of 3% above the base rate of Barclays Bank plc. Unless otherwise agreed with ourselves or required by law, the Purchaser shall not be entitled to make any set off in respect of amounts due to us. 
5. Cancellation and Amendments
5. 1 All requests for cancellations and/or transfers must be received in writing.  Changes will become effective on the date of written confirmation being received.

5.2  The appropriate cancellation charge will apply based on the cost of your booking, as shown below.  This excludes extenuating circumstances which will be charged at our discretion.

          - 29 days or more: Full refund minus a £29.50 administration fee
          - Between 15 and 28 days inclusive: 50% refund minus a £29.50 administration fee
          - Between 1 and 14 days inclusive: No refund will be given
          - Failure to attend: Treated as late cancellation and no refund given

5.3 In the event of an individual named on the booking form cannot attend, we will accept substitution of another delegate on the condition that written notification of the substitution has been received by us prior to the course date and an administration fee of £29.50 has been paid.

5.4 If the individual named on the booking form is unable to attend, and cannot or does not wish to transfer their place to another candidate, a percentage of the fee paid may be accepted as payment towards a place on the same or another course that takes place within 6 months following the originally booked event. The amount of the course fee transferred is displayed below. 

          - 29 days or more: £29.50 administration fee
          - Between 15 and 28 days inclusive: 50% of course fee
          - Between 1 and 14 days inclusive: No transfer available. No refund given.
          - Failure to attend: Treated as late cancellation and no fee will be transferred

5.5 Delegates are only permitted to one course transfer or substitution per booking. After this the full fee will be charged.

5.6 In the event of there being insufficient numbers booked onto a course we reserve the right to cancel or postpone the course.

5.7 In the event of cancellation of a course we will endeavour to inform all participants a week before the course is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, or the payment will be transferred in full to another of our course. We shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc. 
6. Confidentiality
5.1 Each party acknowledges and agrees that any and all information concerning the other's business or the terms of the Agreement including these Supply Terms is confidential (hereinafter referred to as 'Confidential Information') and each party agrees that it shall not permit the duplication, use or disclosure of any such Confidential Information to any person (other than its own employee, agent or sub-contractor where the same requires such information for the performance of the Agreement) unless such duplication, use or disclosure is specifically authorised in writing by the other party, or is required by the operation of Law. Confidential Information does not include information, which at the time of disclosure is generally known by the public (other than by the unauthorised act of the disclosing party). The parties shall take all reasonable steps to ensure that their employees, agents and sub-contractors keep Confidential Information confidential.
7. Data Protection
6.1. Each party undertakes to comply at all times with the Data Protection Act 1998 (the 'DPA') to the extent it processes any personal data or sensitive personal data on behalf of the other. 'personal data' and 'sensitive personal data' shall have the meanings given in the DPA.

6.1.1. In particular, but without limitation, each party shall:

(a.) only carry out processing of such data in accordance with the other's instructions

(b.) only disclose it to or allow access to it by those of its employees (or agents or sub-contractors) who are familiar with data protection requirements and whose use of such data relates to their job or function

(c.) assist the other with all subject information requests received from data subjects.

6.1.2. For the avoidance of doubt, neither party (or its agents or sub-contractors) shall acquire any rights in any of the other’s personal data or sensitive personal data and shall only be entitled to process it in accordance with its contractual obligations. On termination of the contract each party (or its agents or sub-contractors) shall immediately cease to use the same and shall arrange for its safe return or destruction as shall be agreed with the other at the relevant time.

6.1.3. Each party agrees to indemnify the other against any actions, costs, liabilities, losses, damages and expenses which the other may suffer or incur as a result of any breach by the former of any of the undertakings given in this Clause 6.                          
8. Intellectual Property
7.1. Each party confirms that it owns, or has all necessary rights in the use of, all intellectual property in relation to the Services and each acknowledges that such intellectual property shall remain the property of, or the rights in the use of shall remain with, the originating party, unless otherwise agreed in writing between the authorised representatives of ourselves and the Purchaser.

7.2. Each party agrees to indemnify the other against any actions, costs, liabilities, losses, damages and expenses which the other may suffer or incur as a result of any claim by a third party in relation to ownership or use of any relevant intellectual property, provided by the other party.
9. Force Majeure
8.1 Neither party will be liable to the other for any failure or delay or for the consequences of any failure or delay in performance of this Agreement if it is due to any event beyond the reasonable control and contemplation of a party to this Agreement including, without limitation, acts of God, war, industrial disputes, protests, fire, flood, storm, tempest, explosion, an act of terrorism and national emergencies.
10. Warranties
9.1. We warrant to provide Services with all the care and skill to be expected of a qualified and competent contractor experienced in undertaking services of the same kind as the Services.

9.2. If the Services performed are in breach of Clause 9.1, we will at its option make good the performance, re-perform the Service or refund the Purchaser the relevant Price, subject to availability and the performance being proved to be deficient to the reasonable satisfaction of ourselves. These obligations will not apply where:

9.2.1. the part of the Service concerned was based on information supplied by or varied from the normal Service at the specific request of the Purchaser; or

9.2.2. the Purchaser failed to notify ourselves of the defect within 14 days of the supply.
11. Consumer Protection (Distance Selling) Regulations 2000 ('The Regulations')
10. Where a contract with a consumer is concluded on a distance selling basis the Regulations (as amended from time to time) will apply and the Purchasing consumer will have a general right to cancel. In the case of services this will expire 14 days after booking (except for late bookings when it will expire on the date the services are commenced). Subject to the Regulations and to the foregoing, if a request is made to amend services or to cancel services, the following fees may be applied:

10.1. In the case of request for transfer:

(a) More than 4 weeks before commencement date: First transfer at no charge subsequent transfer, 25% of amount charged

(b) Between 2-4 weeks before Commencement date: 25% of amount charged

(c) Less than two weeks before Commencement date: 50% of amount charged

10.2. In the case of cancellation:

(a) More than 4 weeks before commencement date: Full Refund minus a £15 administration charge

(b) Between 2-4 weeks before Commencement date: 50% of amount charged

(c) Less than 2 weeks before Commencement date: 100% of amount charged

In all cases, notice of cancellation must be confirmed in writing to the course trainer or via email (enquiries@ijjauk.com).
12. Liability
11.1. Nothing in this contract excludes or limits or attempts to exclude or limit the liability of either party for death or personal injury caused as a result of its negligence, or for fraudulent misrepresentation; or in respect of the implied warranties contained in the Supply of Goods and Services Act 1982.

11.2. Subject to Clause 11.1 we will be under no liability to the Purchaser whatsoever (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused.            

11.3. Subject to Clauses 11.1 and 11.2, our aggregate liability under this Agreement (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused will be limited to the amount paid for the Services concerned.
13. Notices
12.1 Any demand notice or communication may be given by hand or sent by first class prepaid post or email (enquiries@ijjauk.com) and shall be deemed to have been duly served if delivered by hand when left at the address of the other; if given or made by prepaid first class post, 48 hours after being posted (excluding Saturday, Sunday and public holidays); if given or made by email, at the time of transmission, provided that a confirming copy is sent by first class prepaid post to the other party within 24 hours after sending.
14. Freedom of Information
13.1 Where the Purchaser is a Public Authority as defined in the Freedom of Information Act 2000 ('the FOIA') it agrees to notify us immediately if it receives any FOIA request for information regarding ourselves, and it agrees to consult with us regarding the application of any exemptions under the FOIA in relation to such request. We agree to cooperate with the Purchaser in relation to the FOIA.
15. Disputes
14.1 In the event of a dispute concerning the Goods or Services the parties shall use their reasonable endeavours to resolve it as soon as practicable. If they fail to do so within 14 days, the parties shall try to agree on and implement a method of dispute resolution. If they fail to agree such method within 14 days, the parties confirm that the dispute will then become subject to the exclusive jurisdiction of the English courts.
16. Consequences of Termination
15.1 The termination of this Agreement howsoever arising is without prejudice to the rights, duties and liabilities of either party accrued prior to termination. The clauses which expressly or impliedly have effect after termination will continue to be enforceable notwithstanding termination.
17. Contracts (Right Of Third Parties) Act 1999
16.1 The parties to the contract incorporating these conditions do not intend that any of its terms will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to it.
18. Assignment
17.1 Neither party shall be entitled to assign or transfer any of its rights or obligations without the prior written agreement of the other (which shall not be unreasonably withheld or delayed).
19. Waiver
18.1 No failure or delay by a party to exercise any right, power or remedy will operate as a waiver of it nor will any partial exercise preclude any further exercise of the same, or of some other right, power or remedy.
20. Invalidity/Severability
19.1 If any clause or part of this Agreement is found by any court, tribunal, administrative body or authority of competent jurisdiction to be illegal, invalid or unenforceable then that provision will, to the extent required, be severed from this Agreement and will be ineffective without, as far as is possible, modifying any other clause or part of this Agreement and this will not affect any other provisions of this Agreement which will remain in full force and effect.
21. Variation
20.1 This Agreement may only be varied or amended in writing and signed by the parties specifically referring to this clause and stating that this Agreement is varied in the manner specified.
22. Entire Agreement
21.1 These terms and conditions, and the Agreement into which they are incorporated contain all the terms which the parties have agreed in relation to the subject matter of this Supply. Nothing in this Clause shall be taken to exclude liability for fraudulent misrepresentation.
23. No Partnership
22.1 Nothing in this Agreement or any arrangement contemplated by it shall constitute either party a partner of the other nor shall the execution, completion and implementation of this Agreement confer on any party any power to bind or impose any obligations to any third parties on the other party or to pledge the credit of the other party.
24. Compliance with Laws and Regulations
23.1 Each party shall observe and abide by and shall require its sub-contractors to observe and abide by all laws, regulations and by laws as may apply in relation to the matters contemplated by this Agreement.
25. Governing Law and Jurisdiction
24.1 The formation, existence, construction, performance, validity and all aspects whatsoever of the Agreement or of any term of the Agreement will be governed by the law of England and Wales and subject to Clause 14, the courts of England and Wales shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with the Agreement.
26. Fair Processing
25.1 All information that we hold concerning you will be held and processed by ourselves strictly in accordance with the provisions of the Data Protection Act 1998.

25.2 As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact our Data Protection Officer at IJJA Training Solutions Ltd, 2-6 Derry Street, Barrow-in-Furness, Cumbria.  LA14 2EF.
ABOUT PHIL & LYNNE
Phil & Lynne Newton are your personal trainers, motivators and friends. We believe in ourselves ... and you!
CUSTOMER SUPPORT
We're hear to help you 24/7. Contact us via phone, email or on social media and we'll get back to you within 24 hours.
ONLINE COURSES
COMING SOON
Conflict Resolution
Self-Defence
IJJA TRAINING SOLUTIONS LTD
2-6 Derry Street, Barrow-in-Furness, Cumbria. LA14 2EF
01229 813989 | connect@ijjauk.com
Copyright © 2016 IJJA Training Solutions Ltd. All rights reserved.
Registered in England: 06385754
ABOUT PHIL & LYNNE
Phil & Lynne Newton are your personal trainers, motivators and friends. We believe in ourselves ... and you!
CUSTOMER SUPPORT
We're hear to help you 24/7. Contact us via phone, email or on social media and we'll get back to you within 24 hours.
ONLINE COURSES
COMING SOON
Conflict Resolution
Self-Defence
IJJA TRAINING SOLUTIONS LTD
2-6 Derry Street, Barrow-in-Furness, Cumbria. LA14 2EF
01229 813989 | connect@ijjauk.com
Copyright © 2016 IJJA Training Solutions Ltd. All rights reserved.
Registered in England: 06385754
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